Database Syncing is a feature that allows you to manually sync the database when data is not automatically syncing to the system or POS.

Note: This is useful if the POS does not reflect changes from the Back Office or Mobile Application, often due to an unstable internet connection or server issues.

Setting #

1. Open the Settings menu by selecting the Cog button on the top right of the main menu screen.

Database Sync #

Click Database Sync to open the synchronization menu.

Tender Database #

Select Tender Database if changes to tender and payment methods were made from the back office.

• Loading Screen: Displays the syncing process.
• Checkmark: Indicates completion of the synchronization process.

Employee Database #

Select Employee Database if there were changes to employee roles or data from the Back Office.

• Loading Screen: Displays the syncing process.
• Checkmark: Indicates completion of the synchronization process.

Item Database #

Select Item Database if changes to items were made or new items added from the back office.

• Loading Screen: Displays the syncing process.
• Checkmark: Indicates completion of the synchronization process.

Order Database #

Select Order Database to sync or retrieve transaction data from the Back Office.

• Loading Screen: Displays the syncing process.
• Checkmark: Indicates completion of the synchronization process.

Sales Database #

Select Sales Database if changes to promotions were made in the Back Office.

• Loading Screen: Displays the syncing process.
• Checkmark: Indicates completion of the synchronization process.

Customer Database #

Select Customer Database if changes to customer details were made or a new customer was added from the Back Office.

• Loading Screen: Displays the syncing process.
• Checkmark: Indicates completion of the synchronization process.

Select Whole Database #

Select Whole Database to sync all database types, including Tender, Employee, Item, Order, Sales, and Customer databases.

• Authentication: A 6-digit code appears as a security measure for authorized users.
• Loading Screen: Displays syncing of various types.
• Notification: Indicates successful syncing, along with a checkmark.

Other Setup #

Customer Screen #

The Customer Display Screen shows customers information about their purchases, allowing verification of scanned items.

Visibility Button #

Toggle the button to display or hide cart screen data while ringing up items.

Customer Screen Control #

Use toggles to show/hide specific data on the customer screen, including:

• Item Surcharge
• Card Surcharge Label
• Item List
• Subtotal
• Discount
• Tax
• Remove Card Total
• Show Saving Amount

Customer Screen Logo #

You can upload a store logo or advertising information to display on your customer screen.

• Uploading Logo: Select the ‘R’ Logo on the right of the screen.
• Selecting Logo: Navigate to the saved image location and select the desired image.
• Save: Click the Save button to apply changes.